By hiring from our nappy library, you agree to our Nappy Library Terms and Conditions. Please read all terms, conditions, wash and care instructions prior to use.

  • We have a minimum of a two week hire period.

  • All nappies are sanitised and washed thoroughly before any hire in excellent used condition.

  • Please check the check-list included in your pack to ensure sure all items are there when you receive and are returning them.

  • PRECIOUS LITTLE ME WILL NOT BE RESPONSIBLE FOR ANY ITEMS THAT GO MISSING IN TRANSIT, and therefore, YOU MUST add signature on delivery at an additional cost to you when you are returning the package to us and notify us with a tracking number.

  • You will be charged the RRP for any single items that are not returned or are damaged beyond repair. In the case of loss or damage you will be responsible for replacement costs. We will invoice you the full retail price of the items with terms 7 days. If you do not pay within 7 days, we reserve the right to forward your details to a debt collection agency who will charge an additional fee on top of monies owed to us.

  • If for any reason you cannot return the nappies within the outlined time frame, please contact us to discuss.

  • Precious Little Me requires some form of security bond with every hire (either credit card details OR a $100 bond which will be returned once the nappies are received by us in satisfactory condition). We require a security bond to ensure that:

    • we get the nappies back

    • The nappies and accessories come back in the same condition they were sent out.

  • If nappies come back with any issues, we will always contact you first to discuss. If at any point you are unsure please contact us and we can help you.

  • What we consider to be inadequate condition:

    • Nappies have lost absorbency or are repelling.

    • Nappies have been soaked in chemicals.

    • Nappies have stains that are unable to be removed (please note light staining on 1 or 2 nappies is fine, if you need some help with getting nappies clean please contact us).

    • Nappies have been in any way permanently altered or damaged beyond repair.

    • PUL in the nappies is damaged due to excess heat (such as using a HOT temperature setting on the dryer) .

  • If there is strong staining, smelly nappies or dye transfer from other fabrics, this may result in the loss of some or all of your bond at our discretion. This is to cover the extra cost and time taken to properly launder the items or replace if necessary.

  • Under no circumstances are you to use fabric softeners, vinegar or bleach on the nappies or nappy accessories. Please do not use any washing powders that contain bleach, whiteners or softeners.

  • Never use nappy rash/bottom creams without some sort of liner protecting the inside of the nappy. We do not recommend using any zinc based creams. If a cream comes in direct contact with the nappy, it can ruin and stain it, so we always recommend using a micro fleece liner (which is supplied). An alternative is to use corn starch/powder or a natural nappy rash cream such as brauers or the Grovia Magic Stick. If you are having issues with nappy rash at all, please contact us for some helpful suggestions.

  • If it is necessary to use a dryer, please make sure it is always on a LOW temperature setting. High temperatures are only suitable for inserts or any nappy that does not contain PUL or elastic.

  • Please ensure any nappies with Velcro are fastened prior to washing and drying.

  • Please remove any fluff, hair and lint from the velcro. A fine tooth comb can help with this.

  • You must wash and properly dry the nappies before returning to us. Do not send damp nappies.

  • Upon booking you will be required to pay a non-refundable deposit to secure your booking.

    • ($50 for mixed packs, $100 for newborn packs)

  • REFUND POLICY: Refunds can only be issued before your hire package has been sent to you, and within 30 days of your payment being received. Once you have received your hire package no refunds can be offered. You can however send your package back early if needed. We do not offer partial refunds if you decide to send your package back early.

You can download a copy of our terms and conditions Here. Included is information about our nappy library service and a booking form which is required for all bookings.